Official Statistics

Personal Independence Payment statistics to October 2023

Quarterly statistics including numbers of claims with entitlement, new claim registrations, decisions and awards made.

Documents

Personal Independence Payment: Clearance/Outstanding Times and Customer Journey statistics to October 2023, England and Wales (ODS)

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Personal Independence Payment: Clearance/Outstanding Times and Customer Journey statistics to October 2023, England and Wales (XLS)

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

The latest release of these statistics can be found in the collection of Personal Independence Payment statistics.

These Personal Independence Payment (PIP) official statistics include data up to 31 October 2023 for:

  • caseloads (cases with entitlement)
  • registrations
  • clearances and awards, including award types and review periods
  • award reviews and changes of circumstance
  • Mandatory Reconsideration (MR)
  • average clearance times and average outstanding times
  • MR clearance times
  • customer journey statistics (tracking of initial decisions and award review outcomes following a PIP assessment through to MR and appeal)

Changes in this release

Static tables published as ODS/Excel files were split in September 2022 to give an England and Wales version and a Scotland version. Between March 2023 and September 2023 the Scottish tables only contained MR Clearance Time and Customer Journey Statistics, since activity for initial registrations and clearances had already reduced, and it was announced at that time that these too would be stopped at some future point. From the December 2023 release onwards, publication of these Scottish tables has been discontinued since activity volumes have decreased to low levels and results for any remaining residual claims could be misleading.

From December 2023 the Annual Disability Living Allowance (DLA) to PIP Reassessment statistics have been extended to include second and subsequent attempts to claim PIP following a DLA claim, rather than just the first attempt as in the previous update (December 2022). This includes a count of the number of attempts, the outcomes of both the first and latest attempts, and the time elapsed between first and latest attempts.

Feedback and queries

If you have any queries or feedback about existing PIP Official Statistics please email cm.analysis.research@dwp.gov.uk

Published 19 December 2023