Official Statistics

Housing Benefit statistics on speed of processing for 2024 to 2025

Statistics on the average number of days to process a new Housing Benefit claim or a change in circumstance of an existing claim.

• From: Department for Work and Pensions
• Published: 30 October 2024
• Last updated: 30 April 2025 — See all updates

Applies to England, Scotland and Wales

Documents

Statistical release: October to December 2024 (quarter 3, financial year 2024 to 2025)

Ref: ISBN 978-1-78659-832-5

HTML

Tables: October to December 2024 (quarter 3)

ODS, 270 KB

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Statistical release: July to September 2024 (quarter 2, financial year 2024 to 2025)

Ref: ISBN 978-1-78659-793-9

HTML

Tables: July to September 2024 (quarter 2, financial year 2024 to 2025)

ODS, 272 KB

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Statistical release: April to June 2024 (quarter 1, financial year 2024 to 2025)

Ref: ISBN 978-1-78659-742-7

HTML

Tables for April to June 2024 (quarter 1, financial year 2024 to 2025)

ODS, 268 KB

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Details

Speed of processing is a measure of the average time it takes to process a:

• new Housing Benefit claim
• change of circumstance to an existing Housing Benefit claim

The average time is measured in calendar days, rounded to the nearest day.

The statistics on this page are for:

• October to December 2024 (quarter 3, financial year 2024 to 2025)
• July to September 2024 (quarter 2, financial year 2024 to 2025)
• April to June 2024 (quarter 1, financial year 2024 to 2025)

Published 30 October 2024

Last updated 30 April 2025 + show all updates

1. 30 April 2025

   Added statistics for the period October to December 2024. This is also known as quarter 3 of financial year 2024 to 2024.

2. 29 January 2025

   Added statistics for the period July to September 2024. This is also known as quarter 2 of the financial year 2024 to 2025.

3. 30 October 2024

   First published.