Research and analysis

Universal Credit statistics: user engagement survey report

Findings from the user engagement survey for Universal Credit statistics.

Applies to England, Scotland and Wales

Documents

Details

The Universal Credit statistics user engagement survey was launched in July 2020 to help understand our users and uses of Universal Credit statistics and to identify possible areas for improvement.

This report details the findings from the survey and the actions we will be taking.

Published 15 December 2020