FOI release

Details on information relating to the RPA contact centre, CRM use and AI & automation use RFI 6499

Request for information relating to the Rural Payments Agencies contact centre, Customer Relationship Management (CRM) use and AI & automation use.

From:
Rural Payments Agency
Published
10 August 2023

Documents

Response - RFI 6499

PDF, 151 KB, 4 pages

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Details

Request for information under the Freedom of Information Act 2000 (FoIA) for information relating to the Rural Payments Agencies contact centre, Customer Relationship Management (CRM) use and AI & automation use.

Published 10 August 2023