Guidance

Charities: service availability and issues

Check the availability and any issues affecting the Charities online service.

From:
HM Revenue & Customs
Published
1 January 2014
Last updated
6 March 2024 — See all updates

Documents

Charities — service availability and issues

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Details

Latest updates on the availability and any issues affecting the Charities online service.

Published 1 January 2014
Last updated 6 March 2024 + show all updates

  1. Planned downtime from 6am to 10pm on Sunday 10 March 2024 has been changed and is now from 7am to 11pm on Sunday 10 March 2024.

  2. Planned downtime from 6am to 10pm on Sunday 10 March 2024 has been added.

  3. Planned downtime from 7:30am to 10:30pm on Sunday 18 February 2024 has been changed and is now from 6am to 11:45pm on Sunday 18 February 2024.

  4. This service will be unavailable from 7:30am to 10:30pm on Sunday 18 February 2024.

  5. Planned downtime for Saturday 9 December 2023 has been amended.

  6. Planned downtime from 9am to 5pm on Saturday 9 December 2023 has been added.

  7. Planned downtime from 7am to 10:30pm on Sunday 19 November 2023 has been cancelled.

  8. Planned downtime from 7am to 10:30pm on Sunday 19 November 2023 has been added.

  9. Planned downtime from 8am to 7pm on Sunday 8 October 2023 has been added.

  10. Planned downtime from 7am to 9pm on Sunday 10 September 2023 has been added.

  11. Planned downtime from 7am on Saturday 15 July 2023 to 6pm Sunday 16 July 2023 has been added.

  12. Planned downtime from 5am Sunday 9 July 2023 to 2am Monday 10 July 2023 has been added.

  13. Planned downtime from 8am to 3pm on Sunday 25 June 2023 has been added.

  14. Planned downtime from 8:10am on Sunday 16 April 2023 to 12:01am on Monday 17 April 2023 has been added.

  15. Planned downtime from 8:25am to 6pm on Sunday 26 March 2023 has been added.

  16. Planned downtime from 10:15am on Saturday 10 December 2022 to 6am on Sunday 11 December 2022 has been added.

  17. Planned downtime from 8:30am to 3:30pm on Sunday 11 September 2022 has been added.

  18. Planned downtime from Sunday 31 July 2022 8:15am to 7pm Sunday 31 July 2022 has been added.

  19. Planned downtime from 11:59pm on Monday 4 October 2021 to 12:30am Tuesday 5 October 2021 has been added.

  20. Planned downtime from 12pm to 12:30pm on Tuesday 5 October 2021 has been added.

  21. Planned downtime for 10am to midday on Monday 1 March 2021 has been added.

  22. The Charities online service is currently unavailable.

  23. Planned downtime for Friday 11 September 2020 6pm to 7am Monday 14 September 2020 has been added.

  24. The planned downtime for Wednesday 20 November 9pm to 6am Thursday 21 November 2019 has been changed to Thursday 21 November 9pm to 6am Friday 22 November 2019.

  25. This service will be unavailable from 9pm on Wednesday 20 November to 6am on Thursday 21 November. Information about this issue has been added.

  26. Downtime previously planned for 17 and 18 November will now take place on 24 and 25 November.

  27. Service issue for Thursday 8 November 2018 from 6pm to 11pm has been added.

  28. Planned downtime for 3 and 4 November will now take place on 17 and 18 November.

  29. Planned downtime for Saturday 3 November 2018 and Sunday 4 November 2018 added.

  30. Planned downtime for Sunday 22 April 2018 has been added.

  31. A service issue has been added as some customers are experiencing delayed submission responses.

  32. Service issues section has been updated.

  33. Planned downtime has been added to this page.

  34. First published.

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