Transparency data
Adjudicator’s Office performance against our service standard
How the Adjudicator's Office is performing against our customer service standard.
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How we are performing against our customer service standard.
Updates to this page
Published 31 October 2024
Last updated 14 April 2025
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Quarterly data for the April 2024 to March 2025 period has been removed and replaced with the April 2024 to March 2025 year-to-date data.
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Performance numbers updated to realign with the 2023 to 2024 calculation of cases resolved within 4 months. This also includes the cases resolved on the 4 month deadline date.
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First published.